Shipping Policy
Cyndise's Jewelry Box strives to process and ship your order as quickly as possible.
Processing Time:
All orders are processed within 1–3 business days from the time of purchase, excluding weekends and holidays. Please note that orders placed on weekends or during holidays will begin processing the next business day.
Shipping Time:
Once your order has been processed and shipped, delivery times will depend on your selected shipping method and your location. You will receive a tracking number to monitor the status of your shipment.
Holidays:
Please be aware that during holidays, there may be slight delays in processing times and carrier deliveries. We recommend placing orders ahead of time to ensure timely delivery for special occasions.
If you have any questions or concerns about your order, feel free to reach out to our customer service team through our Contact Us page.
Thank you for shopping with us!
Returns & Exchanges
We want you to be completely satisfied with your purchase. If for any reason you're not happy with your order, we offer a hassle-free return and exchange policy.
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Returns & Exchanges: You can return or exchange any full-price item within 14 days of receiving your order. All sale items are final sale.
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Condition: All items must be unused and in their original packaging.
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Process: To initiate a return or exchange, please contact our customer service team at [insert contact information] within the 14-day period.
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Refunds: Once your return is processed, you will be refunded to the original payment method. Please note, shipping fees are non-refundable unless the return is due to a mistake on our part.
If you have any questions or concerns, don't hesitate to contact us.
Thank you for shopping with us!